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Careers

Contents Lead Technician

The Contents Lead Technician will primarily be responsible for evaluating, taking inventory, packing out and moving back personal property (contents) and leading crews as required on restoration projects. The Contents Lead Technician will also be responsible for manipulating contents throughout the JCR facility (including, but not limited to loading and unloading trucks, moving contents in and out of processing rooms, etc.) and using proper cleaning techniques and strategies to ensure that the contents restoration is completed in a professional manner.

Essential Duties and Responsibilities

The following duties are the responsibility of the Contents Lead Technician, but are not limited to the following:

  • Learn, master and utilize our computerized inventory tracking system (iCat) for use on all contents restoration projects.
  • Lead crews on each job site to ensure the proper standards, procedures, and time frames are followed along with the proper use of PPE.
  • Follow protocols, including but not limited to IICRC standards, for the proper cleaning and care of personal property.
  • Responsible for understanding and becoming proficient in each of our cleaning divisions and their procedures (Major, Hand Wash, Fireline, Esporta and Electronics).
  • Ensure that the proper documentation is utilized and the appropriate protocols are being followed on all projects.
  • Provide quality customer service to all clients. When necessary, address customer’s concerns and review scope of work to ensure they are familiar with the work to be performed.
  • Responsible for responding to after-hours emergency calls on rotation.

Qualifications

  • Ability to legally operate a motor vehicle with a class C driver’s license.
  • Knowledge of contents restoration processes and procedures is beneficial.
  • Ability to multi-task, work under pressure and meet deadlines.
  • Excellent verbal and written communication skills.
  • Possess exceptional interpersonal communication skills.
  • Strong sense of urgency.
  • Strong organizational and time management skills.
  • Hard working TEAM player who can easily adapt to changing needs.
  • Strong desire to learn and excel.

Interested candidates can submit their resume to the following, or fill out the below form.

J.C. Restoration, Inc.
Attn: Human Resources
3200 Squibb Ave.
Rolling Meadows, IL 60008
Email: HRADMIN@JCR24.COM
Fax: 888-956-8845


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