What our customers are saying
J.C. Restoration takes great pride in providing professional restoration services and delivering exceptional results. Don’t just take our word for it! See what customers are saying about their experience with our restoration team!
Big large facility!! Great company great history too
HOA engaged with JCR for extensive water damage remediation project. Early challenges with scope, planning, timelines, and communication--hard to parse out what were issues with company vs. supply chain vs. city permitting, etc. Regardless, I would like to call out Bill (restoration manager), Jacek (project manager), and Victor (lead technician) for excellent, responsive customer service, especially in trying times. They were all extremely professional and accommodating and I cannot recommend them enough at JCR. Thank you for going above and beyond for sometimes overwhelmed and needy clients!Read more
George from JC Restoration did a great job. live in a highrise and had a pipe burst above my unit. George was friendly, punctual and professional. very helpful and knowledgeable. would highly reccomend
We had to switch to JC from another company and the service was incredible. **** was professional, thorough, nice and completely on the ball with getting our basement back up and running. Communication was excellent and what I thought would take a month to complete took about a week with exceptional attention to detail as well. Perhaps it depends on the person you are working with but ***************** and his team did a stellar job.Read more
JC is a quality company from start to finish. They go above and beyond at every step of the process for customer happiness not just customer satisfaction!
After we had major water damage in our house, the JC team was incredibly helpful in helping us to repair everything any put our home back in the condition we had hoped for. They were communicative throughout the process and made the entire process as simple as possible for first time home owners. I would recommend to any of my friends!Read more
My family room had substantial damage due to an accident. This company did a fantastic job cleaning the debris so we could use the room before construction began. Once construction began, Jacek (project manager) and Victor (lead technician) kept me informed of the ongoing process. My family room is restored and the workmanship was great.Read more
Convenient and accommodating!
Todd is absolutely the best project manager these company has to offer! Knowledgeable and insightful! The team installed flooring for my condo unit and looks great! There were minor hiccups during first installation with a former project manager but Todd came sweeping through to provide excellent service!Read more
A couple months ago, we had a sewer back up and called out insurance company for help. George (Rutkowski) came out to do the estimate for repairs after calling me and seeing up a time. He has been a great help in a long process of working all the details out with insurance. He has made sure that explains why he is writing things up the way he does and has been very fair in assessing the whole situation, not only from our side, but also the insurance companies side. When we were having a hard time with getting ahold of the insurance company, he called me every week to check in and see if I had heard from them and to let me know he put in another call.On the repair side, I can't say anything as we haven't gotten to the working portion, we had to get the basement emptied first and that was handled by another company.Read more
I was completely floored by JC Restoration's professionalism, level of care, communication, and quality of work. We have a young kid and are a high-risk household from a COVID perspective so you can imagine that substantial water damage impacting both floors of our house during a pandemic was pretty close to a nightmare.From the project manager to every single individual worker, JC Restoration went far above the level of care and integrity that I could have imagined. I would recommend this company without any reservation and encourage anyone dealing with a crisis to reach out to them - what a relief to have a stressful situation be handled so seamlessly and with such care.After the restoration work to remediate the water damage, our house is now stable and we could look elsewhere for the next reconstruction phase. I won't. I couldn't imagine choosing to work with any other company. Thank you!Read more
I called several restoration companies on a weekend for some water damages from a neighbor. JCR was the only one to answer my call and follow up with me. Even though they were not able to come immediately they looked at the pictures I sent and gave me some valuable advises. I am very grateful to Abby, Arron, Bill and Daniel. No wonder our property manager recommended this company. Thanks again for all of your help!Read more
Process has been good, and Ron (estimator) has done a great job with communication. I haven't received the estimate yet, but Ron has gone above and beyond to check on financing for me.I haven't finalized my contractor yet to do the repairs, but JC Restoration has been good to work with.Read more
The smoke odor is GONE!! We experienced a terrible furnace malfunction, which belched smoke throughout our home and resulted in significant smoke odor to most of our belongings. J.C. Restoration did a wonderful job quickly assessing our situation, providing an estimate, and working with me to revise the estimate based upon our unusual situation of smoke damage without a fire. Every person we had contact with was friendly and professional, and I could not have asked for a better experience at a stressful time. I did price a competitor's service with reps who simply provided a cookie-cutter estimate for fire damage with services far beyond our needs.Read more
Gilbert MarinMarcial SolisI wasn’t able to get the other 2 people who came to help with the odor, but this team is so professional!! They are amazing they helped Joes hairstyling incident so quick and professionally. These 4 men helped so much, they are very kind as well. Call this place when in need!!Btw they all kept their masks on keeping everyone safe.Read more
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